Frequently Asked Questions

Our commitment is to bring innovative solutions to the healthcare market that improve health outcomes for people around the world.

Here are a host of answered questions to help navigate health decisions. 

About COVID-19

Coronavirus disease (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus.

Yes. Just be certain to read and follow the directions for use carefully. You should also explain how you will be doing the test on that person so they are prepared for the nasal swab.

Our New Day BIOCARD COVID-19 Test can provide the confidence needed to continue doing the things you love most be enabling you to know your COVID status with confidence.

Testing before and after events, school, work or social engagements gives you and your loved ones peace of mind, especially if you or you loved ones are at a higher risk.

Per WHO, COVID-19 affects different people in different ways. Most infected people will develop mild to moderate illness and recover without hospitalization.

Most common symptoms:

  • fever
  • cough
  • tiredness
  • loss of taste or smell.

Less common symptoms:

  • sore throat
  • headache
  • aches and pains
  • diarrhea
  • a rash on the skin, or discoloration of fingers or toes
  • red or irritated eyes.

Serious symptoms:

  • difficulty breathing or shortness of breath
  • loss of speech or mobility, or confusion
  • chest pain.

2 years or older. Any individual aged 14 years or older can self-collect the anterior nasal samples or adult-collected anterior nasal samples from individuals aged 2 years or older

Yes. Although the vaccines are highly effective at preventing COVID, it is not 100% effective. In addition, vaccines lose their effectiveness over time, so that will also increase your chance of getting COVID-19. Also, new variants of COVID-19 emerge, and certain vaccines may not be as effective. So it’s always best to test regardless of your vaccination status.

Yes. The BIOCARD COVID-19 test is capable of detecting the virus up to 9 days before symptoms may appear.

If you do not have COVID-19 symptoms, you will need to perform two tests over two or three days with at least 24 hours and no more than 48 hours between tests.

Per CDC,

  • If you have symptoms, test immediately.
  • If you were exposed to COVID-19 and do not have symptoms, wait at least 5 full days after your exposure before testing. If you test too early, you may be more likely to get an inaccurate result.
  • If you are in certain high-risk settings, you may need to test as part of a screening testing program.
  • Consider testing before contact with someone at high risk for severe COVID-19, especially if you are in an area with a medium or high COVID-19 Community Level.

About the BIOCARD COVID-19 Test

COVID-19 at-home testing allows some or all parts of the testing process to take place at home. Home testing kits provide the necessary supplies to collect a specimen yourself (such as a swab and a container or bag to put the swab in to avoid contamination). For some at-home tests, the specimen must be sent to a laboratory for testing.

A negative COVID-19 test means the test did not detect the virus, but this doesn’t rule out that you could have an infection. Per CDC,

  • You may have COVID-19, but tested before the virus was detectable, or you may have another illness.
  • Take general public health precautions to prevent spreading an illness to others.
  • Contact a healthcare provider if you have any questions about your test result or if your symptoms worsen.
Per CDC, if you test negative but are symptomatic or have been exposed, perform another rapid antigen test about 48 hours after the first test. If you then test positive or if your symptoms get worse, contact your healthcare provider.

Potential risks include:

  • Possible discomfort during sample collection.
  • Possible incorrect test results (see section “Interpretation of Results” in the Instructions for Use).


Potential benefits include:

  • The results, along with other information, can help your healthcare provider make informed recommendations about your care.
  • The results of this test may help limit the spread of COVID-19 to your family and others in your community.

A positive test result means that you most likely have COVID-19 and must stay home and take precautions to reduce the risk of spreading the virus to others. Information about what to do when sick, how to protect others, and when you can leave home is available on CDC’s website:

Per CDC, If you test positive for COVID-19, stay home for at least 5 days and isolate from others in your home. You should continue wearing a mask and wait at least 48 hours before taking another test. Continue taking antigen tests at least 48 hours apart until you have two sequential negative results. This may mean you need to continue wearing a mask and testing beyond day 10.

No, the nasal swab is not sharp, and it should not hurt. However, sometimes the swab can feel slightly uncomfortable. If you feel pain, please stop the test and seek advice from a healthcare provider

A negative test result means that you most likely do not have COVID-19. However, you should continue to practice good hand hygiene and physical distancing and wear a face covering. This is especially important if you have symptoms because you may have the virus, but the test did not detect it. If you have symptoms and are isolating while you wait for your test result, you cannot end isolation if you test negative by an antigen test; instead, a molecular test is required to confirm your test result and end isolation.

This is because of the risk of false-negative test results with antigen tests.

An antigen test, such as the BIOCARD Pro COVID-19 Rapid Antigen Test, detects proteins from the virus. Molecular tests detect genetic material from the virus. Antigen tests are very specific for the virus but not as sensitive as molecular tests. This means that a positive result is highly accurate, but a negative result does not rule out infection.

If your test result is negative, you should discuss with your healthcare provider whether an additional test is necessary and if you should continue isolating at home.


Taking the BIOCARD COVID-19 Test

The test will take you about 2 minutes to collect the sample and put into the testing solution. Then you’ll wait 10 minutes and have your results on the spot.

Yes, it is very easy to use. We have provided detailed step-by-step instructions within each package, and those directions are also available on our website. Additionally, there is a short video on our website that will show you exactly how the test should be taken and how to read results.

For accurate results, we recommend adding 2 drops of the extraction solution with specimen into the sample well of the test card.

No prescription is required.

Yes, Any visible red or purple color test (T) means the test result is positive for COVID-19.

Yes, the test has been developed and clinically tested to provide accurate results based on a nasal swab. You should swap each nostril according to the direction for use available in each box and on the website.

Two tests come in each box so that you can test 48 hours later if you still suspect you may have COVID-19. You can also use them to check other family members. We also have a 25 test kit which is designed for use in Healthcare settings, corporate or schools testing or any place with the need to conduct multiple tests.

Everyone is encouraged to follow the latest CDC guidelines, which is to communicate your results to your healthcare provider, who is responsible for reporting your test results to the state health department. Your healthcare professional will also insure you get the needed treatment in care if you should test positive.

The test performance may be compromised and may not produce accurate results if the liquid is spilled out of the tube.

The swab will stay in the solution for 2 minutes, then you will place droplets from the tube into the test card. Always read all directions carefully before and during testing.

Your instruction for use in the Test kit will show what is an invalid and these are any of the following results:

  • No lines appear on the control(C) or sample(S) line
  • The control(C) line is blue and not pink/purple
  • There is a pink/purple line by sample(S), but no line by control(C)
  • The control(C) line is blue, but the sample(S) is pink/purple

Yes, you can recycle the box if that is the practice in your community, and all other components of the test can be thrown in common household garbage. You cannot reuse the test.

The test performance may be compromised and may not produce accurate results if the kit is not stored between 2-30o C.

CE Mark for Professional use.
This item is currently not available for sale in the USA until FDA authorized. This page is made available for informational purposes only.